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Reviewing reviews and the long-tail of news

The One That's Not About Music

Published: August 20, 2006

Some of you have noticed that we've started running more reviews, both of shows and of local CDs. We've always wanted to have as many reviews as possible on the site, and as our audience has grown, we're starting to hit a critical mass where there are enough people who are interested in both listening and writing.

There's been alarm in some quarters when we've run negative reviews -- after all, aren't we the shiny, happy, populist supporters of the local scene, covering everything from the obscure to cover bands equally with the hottest alt-indie rising stars? 

The fact is, that when people write reviews, there are some things they will like and some things they won't.  And some people will make those statements gently and others will not.

Just so everyone understands where we're coming from, even if they disagree, I want to make clear our approach to submitted articles, whether they be reviews or news:

We commit to review every recent local CD that we are given. If no one on our staff can get to it, we'll submit it to someone in the reader community for review. As far as I know, no one else does that.

While we edit submissions for libel, overuse of expletives and basic grammar, we do not "edit" writers' overall content unless they ask us to.

One commenter on a recent review takes issue with this approach:

"I was under the impression that the texasgigs.com"organization" was a media outlet staffed by bloggers/writers with a desire to be taken seriously, rather than a message board (of sorts) that allows anyone to comment on a genre, album, issue, etc...

Aside from my highschool newspaper, I can't recall the last time I saw an album review published in a legitamate publication (print or web) resort to ridicule to make it's point. To do so goes beyond criticizm and, as I stated previously, borders on vindictiveness. But, I suppose texasgigs.com now espouses this the type of behavior (either directly or indirectly) in it's effort to support it's policy to allow "writers" to freely express their opinions. "

If we are not taken "seriously" in the same way that the Dallas Morning News or Dallas Observer are, than we're doing something right. See, they do vigorously edit every piece of copy. Only the annointed get to write. They, based on a quick site search, haven't reviewed most of the CDs and shows we've reviewed over the past few months. And they don't allow readers to dissent and discuss instantly in the way that this commenter got to on our site.

This goes back to a core tenet of what we're trying to do with local news, as this site grows into covering everything from music, to youth sports, to crime, to neighborhood associations. I'd love to send a professional reporter to every neighborhood crimewatch meeting.in town. Or to review every CD. That's not an economically viable proposition, for us or for any media organization. But if someone without training in journalism; even someone clearly biased is willing to cover it, and we can put that information in front of people to whom it matters, I say that's far better than it not being covered at all. Sure, we strive for the Platonic ideal, but the notion that you can only cover what you can get done to a "journalistic standard" is the reason that your daily paper has so little relevant local news in it.

That's not to say we're a free-for-all. We don't let people post stories and reviews anonymously outside of the comments -- the one exception being "identifiable" anonymous folks like The Unobserver. And the comments board is our greatest defense against bad content -- the reader community can criticize, emphasize, accept and reject the writing of the individual.

This is as good a time as any to point out/remind that the launch of the larger Pegasus News site is on the horizon. We're just about over a hurdle that will allow us to keep doing what we do with TexasGigs and start adding other areas of news content. You're going to see even more largely unedited content on our site(s). We hope you'll consider providing that content in areas in which you're interested, and engaging with that content via comments.

Such egalitarianism in content posting may sound like a slippery slope to messageboard-land. Unfortunately, we can't show you just yet, but know that when we launch the full site with a larger volume of unedited content, we have a nifty gizmo in place that will automagically steer (but not force) you towards content and authors you like and away from those you don't. That may help the perceived chaos a bit. 

We realize that is not for everyone. Some people want edited content:

"You know, editorial oversight does not necessarily infringe upon a writer's ability to express an opinion... it just makes for a better, more professional publication. Those running this site should perhaps that this into consideration."

That's a perfectly reasonable point of view. Some people are going to feel more comfortable reading "professional" publications and sites. They should enjoy them, but know that they're missing a lot that those organizations can't and won't cover. There are others who think we're too restrictive over user content and speech. They should go to unmoderated message boards with anonymous authors. I imagine that both camps will still find something useful here too.

In the end, what I'm suggesting is that we do have an editor over this content -- You. Looking at the review that sparked this post, there is currently a clear message to the writer that some of our readers thought his copy was unnecessarily nasty. There's his feedback. It may or may not impact his next review.

I personally disagreed with this particular review. And I said so in the comments. You should feel free to do the same. And if you don't like the tone of reviews on the site, the best way to change it is by posting your own.  And while I disagreed with the conclusions in the review, and wouldn't necessarily have written it the same way myself, I'll vigorously defend the author's ability to see it posted on our site. This particular author isn't always so pithy, so I take it on faith that he truly disliked this work enough to write this review (albeit with a clear disclaimer that he's not a fan of the genre). Critique the critic as much as you like, but if you're unhappy with the review, the best tack in my mind is to tell us why he's wrong about the CD. And I'd add that some of the folks unhappy with this review have encouraged just as harsh in other contexts, so the argument here may actually be over content as much as tone.

We're not editors here -- we're curators. And our goal is to gather as much diverse information and opinion on our community as possible. It's an uncharted approach in media, and we don't have all the answers by a long shot. We hope to find them with your help and participation.

Media Bloggers Association

Published: August 20, 2006

Comments

jdwhitt Anonymous

I appreciate your response to my comments and the explanation you provide as to the purpose of http://texasgigs.com and processes the site employs.

However, I find it somewhat ironic (and misguided) that you link to http://www.finelinelive.com to suggest that the authors of that site encourage harsh reviews (you should probably be aware of this fact since you previously had a working relationship with Cindy). http://FineLineLive.com purposefully avoids negative reviews and sticks to reviewing only those albums the authors enjoy. This is thier approach. It's what works for them.

In fact, the link you provide to this site is the one case that I am aware of in which http://finelinelive.com resorts to the http://texasgigs.com method of inviting user feedback on a particular album. It so happened that the feedback was negative (and rightly so, in my opinion).

If you look at the history of that particular post, you'll find that the band in question came dubiously close to threatening the authors of http://finelinelive.com for having not reviewed thier album in an acceptable timeframe, saying, " i’ve bleedin’ had it w/the two of you. not to be forgotten!!!”".

Best of luck in your endeavors...

2 years, 1 month ago ( Link to this comment | Suggest removal )

Amanda Newman Verified

Mike, would you please point out the part where I encouraged people to be harsh?

2 years, 1 month ago ( Link to this comment | Suggest removal )

Mike Orren Staff

Amanda: I'm refering to the part where you posted a harsh review of SZ under the headline, "We have a winner."

JD: Wasn't trying to get into a FL vs. TG argument here (and I was aware of the buildup to the SZ review-- we got the same here). I should have drawn the parallel better, but I was suggesting that the complaints here are less because of the tone of the review, but of whom we were reviewing. I think it was a fair link.

But to both of y'all -- and anyone else -- We do take all of this discussion as constructive criticism. We know we're in semi-uncharted territory, and it's good to know how material on the site goes over.

2 years, 1 month ago ( Link to this comment | Suggest removal )

Mike Orren Staff

Another good read: Baristanet is, in many ways, an inspiration for our little venture. Here's a great piece on their ethos, along with some discussion of how they have struggled with some of these very issues.

http://journalism.nyu.edu/pubzone/web...

"I have dwelled in, or near, or at least been somewhat associated with, some of the most hallowed halls of journalism.

Now, on the other hand, I dwell in the journalistic equivalent of a roadhouse – a neighborhood newsblog – where I stand behind the counter, a dirty dishtowel over my shoulder, barking at the rowdies in the corner to keep it down, serving up mugs of draught and occasionally pulling up my skirts to show a little ankle."

2 years, 1 month ago ( Link to this comment | Suggest removal )

Amanda Newman Verified

I realize what post you are referencing. But I don't see where I "encouraged" our readers to write harsh reviews.

2 years, 1 month ago ( Link to this comment | Suggest removal )

jdwhitt Anonymous

One last comment... as it is important to my point above to highlight the fact that http://finelinelive.com did NOT "post a harsh review of SZ". The review was a USER COMMENT. The user's screen name was "Val’s friend Danny," NOT Amanda or Cindy. http://finelinelive.com simply asked users, in this one particular case, to review this album. First one to do so got some silly prize or somesuch... thus the "winner" headline. ...just trying to keep our facts straight...

And while, I have played a show with the band reviewed on http://texasgigs.com, I certainly have no loyalties to them (though I do like the album). My beef was with the tone (spiteful) and methods (ridicule) used in the review. I read negative reviews all the time (received a couple myself...) But, as I stated earlier, most keep the punches above the belt.

However, thanks to your explanations and the disclaimer added to the review since our discussion began, I now know to approach reviews on this site with lowered expectations, as any user may contribute without editorial oversight. I did not previously know this was the case. (...and that is not meant to be a stab at you... the curators of the site.)

2 years, 1 month ago ( Link to this comment | Suggest removal )

Alan Cohen Staff

JD - I'd like to thank you for engaging the conversation. Its my sincere hope that more people will follow your example. You have already seen some of the influence that your comments have had.

Musicians put out a public product and expect to be critiqued by entertainment publications. But as someone that has been on both sides (artist and critic), I'm excited to see media evolving into a situation where the critic is just as open to critique as the artist. Kinda balances the playing field if you ask me.

2 years, 1 month ago ( Link to this comment | Suggest removal )

strident Anonymous

oh my..........

2 years, 1 month ago ( Link to this comment | Suggest removal )

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