I'm in California on business, and stayed on the cheap at a Travelodge about 7 miles from my meeting, which was at 9:15 this morning.
Had the motel call for a cab at 7:45, assuming I'd be early. But after several additional calls, the cab never came. At ten of nine, the desk manager told the cab company to engage in self-gratification and told me to hop in her car. She drove me to my meeting and refused any sort of tip or payment.
Now that's 5-star service.
Comments
Mike Orren Staff
Some other assorted travel thoughts:
On plane boarding practices: Why has no one thought of the idea of boarding all the window seats first, then all the center, then all the aisle? Seems like it would dramatically speed the process, especially compared to the first class-rear-center-front method.
I love the Internets (duh). Let's just say that theoretically, if I missed The Sopranos while airborne last night, there is a program that IF I had it installed on my computer would have already downloaded the HD version of the episode to my HD for viewing on the flight. If I was the sort to do such a thing.
1 year, 5 months ago ( Link to this comment | Suggest removal )
DC Anonymous
Westjet, a Canadian regional flyer, does the window boarding first.
As well, if you fly out of Calgary, they have a dual bridge (one up front and one over the wing) for access. Pretty sweet overall (antonym: AA's group 6 now boarding).
1 year, 5 months ago ( Link to this comment | Suggest removal )
Pavel Lishin Verified
There have been studies showing what the optimal loading solutions are.
Turns out one of the best is just letting people file in and take whatever seats they want, like SouthWest does. The others, of course, are promptly ignored.
And the window-center-aisle isn't optimal. If Joe Slowbag who's sitting in row 5 decides he wants to cram his oversized luggage containing his bowling-ball collection into the overhead bin, laws of physics be damned, everyone behind him is going to wait half an hour until he either gives up or is tackled by a stewardess.
1 year, 5 months ago ( Link to this comment | Suggest removal )
Mike Orren Staff
Another travel musing... Pegasus sales staff take note:
No one is better at the upsell than an airport bartender.
1 year, 5 months ago ( Link to this comment | Suggest removal )
David Goodspeed Verified
On a recent trip to Pasadena, the pilot held up the coach cabin boarding line so that the flight attendant could utilize the aisle to get drink orders from first class guests.
1 year, 5 months ago ( Link to this comment | Suggest removal )
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