Comment on comments
Posted By Mike Orren in Square Pegs on December 3, 2008
I should've / would've joined in today's discussion on our user comment mechanism earlier today, but when I haven't been in a meeting I've been dealing with the fact that my computer unceremoniously crapped out this morning, pretended to rally this afternoon and then finally went down for the count. I'm now finally banging this out on April's laptop, so I apologize for my tardiness in responding.
The discussion started in this story about DART buses, and I'd like to move it over here, while adding some perspective, backstory and synthesis of the thoughts so far.
Some of the comments and potential hurt feelings in that thread are difficult for me to have to see on a couple levels: We've always been proud of the sense of community on our site and the fact that there's not the level of ad hominem nastiness and off-topic rambling you see on most sites with an audience as large as ours. We've managed to be a big tent and retain the intimate feel, and we believe that's critical to the success we've had. At the same time, we're all about making the site as usable as possible (Hello, Daily You?!) and I'm sorry to see that we're currently not delivering that for some of our most regular users who navigate the site via the latest comments.
Surprisingly, this is only the second time in two years that comment policy and technology flared into a larger discussion. Both times it was because of the entrance of a new community member who behaved differently than the bulk of our users. A year and a half ago, we solved it by removing the user, whom we thought was being intentionally disruptive and in some cases abusive. In the current case, it's totally different: we've got someone who contributes a lot, and has even been featured in a user-submitted editorial series. Those comments may not be everyone's cup of tea in terms of format, but we've never used that as a rubric before and I don't see us starting now.
However, I have noticed a reduction in conversation among regular and semi-regular users, and have opined that it was due to difficulty in following the flow on individual stories and in particular on the latest comments thread. That's a problem both in terms of fostering community and in generating the pageviews we need to make the business part of this business work. It's an issue that's engendered a lot of conversation in our offices in recent weeks, and with non-staffers starting to talk about it today, it's clear that we need to move beyond conversation in a way that serves both usability AND a hospitable environment for everyone.
Here's why the comment mechanism is what it is now; some thoughts on what we can and can't do; and a commitment to iron this out:
- We know that the comment mechanism needs improvement and have for some time. It's virtually unchanged from the whizbang cutting-edge system we rolled out when we relaunched TexasGigs in 2005. Which means it's outdated as hell. We've had it on the list of things to work on for a while, but it hasn't been worked on for several reasons. First, our dev team has two basic piles of stuff they work on: Quick fixes and big projects. Big projects are anything more than a few days, and because comments are so wired into everything else -- user profiles, The Daily You, etc. -- a fix falls in that category. For a couple months now, the team has been working on a new ad serving mechanism, which something absolutely critical to our business. Unfortunately, it's not a whizbang user-facing feature, even though it will in some ways make using the site more pleasant. This has been compounded by the fact that while we're about the only media outfit I know that hasn't had layoffs, we've not filled vacant chairs, so when we lost Brett, our dev team was cut by a third.
- We know that there are third-party advanced commenting systems out there that we could plug in and we've looked at them closely. There are two problems with them that we can't yet see a way around: One is that integration with the rest of the user profile system would be so difficult and clunky as to eliminate the dev time we'd save by using them. Further, we're really committed to keeping the site loading fast for you, and most of them are heavy and slow.
- Clearly, this is not a one-sized fits all solution. Some people, myself included, want a forum where everyone is comfortable speaking. Others want to be able to limit their view to things they're interested in reading, and while you're never going to bat 1,000, a high volume of any sort of comment is an impediment. Personally, I want both, and that's what we'll work towards.
- We've intentionally never done an open forum discussion area for a variety of reasons. The main one is that we felt like the world (including the local world) was already chock full of message boards and didn't see what we'd be adding by creating another one. Ancillary reasons include difficulty of moderation; that they're generally unattractive to advertisers; and that we don't learn anything for the purposes of The Daily You from an un-tagged, undifferentiated forum
- There are lots of features that could make comments better. I think the ultimate goal is to do what we do everywhere else on the site: Be as big and friendly a tent as possible with customization to your tastes while maintaining some sense of serendipity. It's a problem I'm confident we're up to solving and even more so with the good suggestions we've seen today. And I'll commit that we'll make some improvements a priority as soon as we finish the ad server. I'll further commit that we won't "pull a Patriot Act," as Scott put it and will make sure that we encourage more engaging, off-beat, on-topic discussion rather than less.
Finally, a plea for understanding: I really appreciate the disparate opinions on this topic, because it helps us consider all angles before committing pixels to screen. But let's keep it civil. Nobody's a Nazi for wanting to follow a thread the way that best suits them, and no one I've seen in this discussion wants to ruin the site. We all want the same thing ultimately-- for comments to fulfill their promise, so let's not let our disagreements about the how turn nasty. And on that note, AT, I apologize if any of this discussion has felt as though it was at your expense. You just happened to be the one to cast light on a growing pain that already existed. We hope you'll stick around to enlighten us with your take on local history and will, along with the rest of our community, help us make this good for everybody.
Clay213, says:
'not the level of off-topic rambling'
Have you not been paying attention?
There is a core group of people who post nothing but off topic rambling.
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Jeremy Dunck, says:
I'd like to clarify that I didn't mean to imply that there's any particular problem with AT's comments. When I wrote that "I think the problem isn't that he's eccentric...", I did not mean to make a value judgment on his contributions-- I meant to rebut the claims that others are making about his comments.
I agree with Mike's statement that the issues people have with AT is our design problem not a problem with each user's desire for the site to be useful for them.
I'd say I should have spent more time crafting a reply, but even so, I doubt I'd have come up with a work as clear and on-key as Mike's here.
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Mike Orren, says:
Clay, I'd argue that on most news sites with an audience of any size you find much worse.
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Jason Rice, says:
Good jump....
Definitely - AT you're far from alone in the thread domination racket. I feel very privileged to still have a login after some of the bickers I've been in this year.
An "ignore user" feature is tempting as all get out.... but if I'd had it I would have hastily invoked it several times and never have realized Doyle is just a nose-tweaker and not a preternatural jerk -- but that's just a for instance. I consider a couple of former collisions as fortunate as I now offline use some of the people I would be filtering as resources and - dare I say it - friendships.
So as much as I'd vote "yes" to an ignore, its lack forces some grownup behavior that is positive.
Ok, maybe a "I'm posting clutter" option isn't quite the positive sounding thing you want. I do know that different levels of "Verbosity" is handy in logfiles and compiler results. Terminology-wise it might be off-putting, but letting a post be assigned a "Verbosity" level or "Pertinence" defaulting to "Full ON" would allow a self censoring at a fun level that allows a user pref to filter.
Dunno, but a full out "ignore" is not much better for discussion than full moderation. We're already kind of close to an echo chamber at times (especially when you Apple weenies get going - sheesh --- btw, Miko - Mac or Win crash?)
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Clay213, says:
Just make a forum for people to post inane off topic junk in, and moderate comments on the articles.
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Collin Gouldin, says:
people don't utilize RSSs enough. not just on this site, but all over... i can easily filter through comments and stories i don't want to read (although maybe this isn't too good for ad based sites.. but then again, neither is ad block)
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Mike Orren, says:
Jason: Mac. Problem isn't the underlying computer but the 3rd party hard drive I bought in my lust for more space.
Clay, I explained above why we're not taking that route and while we curate comments to make sure that they aren't abusive or adspam, and to encourage participation -- but the level of moderation I think you're suggesting is both contrary to the spirit of the site and cost-prohibitive in terms of labor to keep up with it.
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Jeremy Dunck, says:
Jason: Mac hardware failure. But we've had quite our share of Windows failures lately. I didn't know you were a techie!?
Response to DC's <a href="http://www.pegasusnews.com/news/2008/dec/02/mayor-tom-leppert-and-billionaire-boone-t-pickens-/#c40586">suggestion for threading</a>: Commenting with threaded responses is really hard to do well. It obviously does have the upside of allowing people to spin out side discussions and go off-topic in their little corner of the general discussion, but:
I've only really seen threaded comments work well in a couple cases-- slashdot, for one.
Examples of threaded comments I hate (straw men, I know):
There've been some times that I wished we had threaded comments, but pretty rarely.
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Jeremy Dunck, says:
Collin: story-comment RSS and similar is something that's been on the to-do list a while.
Of course there's story RSS and comment RSS, but those are fairly high-volume and growing.
I'd really like there to be a per-user Daily You story and comment RSS. That's a bit tough to do while still respecting user privacy, though.
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Mike Orren, says:
My last post on this tonight before I return to my sick computer and my headcold:
These are not the only comment problems we've been talking about solving. Some others (and staff, please chime in where I've forgotten):
Reputation: Helping bring consistently good commenters to the fore and making hit-and-run one-off commenters, particularly those posting reviews, more apparent.
Ensuring that on high-volume days, a good / interesting comment or question doesn't get missed in the flow, especially from a noob.
Making it more apparent what you can/can't post in terms of code, formatting, vids, etc.
Allowing photo upload to comments for those who have pictures they haven't posted elsewhere and therefore can't link.
Ability to more easily and directly follow certain users, perhaps even by RSS?
Easy linking to objects in our database (stories, bands, etc.) without having to go find the URL.
Others?...
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Jeremy Dunck, says:
Others, I'm sure.
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Jason Rice, says:
Jeremy - techie - yep, sorry. Tried to keep that under wraps here, but I oughta come clean. Realtime graphics. 60 Hz or bust at resolutions to choke a horse.
The comment blizzards we see here and there are off putting. But frankly, the "Suggest removal" is such a boon to allow mob regulation that I just feel it may be perfectly adequate. Sure, my verbosity angle is warped and lots of dev work... and frankly I'd a HELL of a lot rather see you guys efficiently serving ads (to avoid more intrusive forms of paying your bills) than a dang set of very intellectually rewarding "filter code" <yawn>.
Ok, let's say Bob posts his phone number and a plea for a date Friday on every single comment thread through the week. Well, Tom thinks he's a doofus and wants it stopped. And let's say there are twenty Toms.
Should Tom(s) badger Bob? - further clogging the comments? Hmm. Not good and if it were a party, there'd be a fist fight. Bad.
Should Tom(s) badger Mike? Mike needs to run a paper, not babysit a party that won't really result in a fist fight because it's virtual.
Could Tom(s) ping Bob and say "Doofus, man, I'm gonna start submitting your phone number to a Fundamentalist S&M dating service if you keep spamming my playground"? Well, some places Bob now has Tom's email and just subscribed him to "Homely Men Dressing as Shirley Temple Monthly." <font size="1">(not that there's anything wrong with either of those ::roll eyes:: )</font>. But since in the Pegasus setup, the sender of a message to a user is still protected, that's a valid way to handle it.
I've been looking into the effort of developing a discussion/news forum for our theater and the management nightmare is daunting. You can "Do" what your talking about or police people talking about what you should be doing. It's not a nice trade-off.
I like ya'll's priority lists above.
This particular schism is a social one and I don't see a way around those. The features you're considering can help the presentation of things, but it comes down to how people treat a party. The loud drunk is a loud drunk. The guy that won't shut up, is what he is. The belligerent know-it-all is that. (That'd be yours truly btw)
And Mike - fate is getting you for scoring Us3 over Fagen. You've been warned.</yawn>
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Jason Rice, says:
there was a facetious <yawn - shudder> after "filter code" , btw, but I always forget about the scorn Markdown has for < >
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Travis Bush, says:
Ok..here goes. First, I apologize if any of you feel insulted by my previous comments.
It is worth noting when I started posting here, I couldn't figure out what the heck A.T. was talking about. Somehow it mattered that this odd fellow might dare post something in a discussion of something I might consider important. It took me some time to come to the realization that he was merely expressing himself in a setting that he was not used to. The just coined adage, "you can't teach an old dog new Internet tricks" might just apply. That is when I came up with the idea of drawing tidbits of history out of him. I could have had back and forth sessions with him and compiled it all in one big Q&A format, but this didn't seem to fit his style, much less lead to the possibility of the topic actually getting any attention or feedback. Using the comment feature seemed much more likely to generate views and engage him further into the subject matter.
I wouldn't have gotten nearly so irritated by earlier comments, if I hadn't corresponded with Alexander outside comments on Peg News. He can speak for himself, but it is my feeling that he regrets his own comments, and this is simply uncalled for in my opinion.
As well, some users seemingly forget that comments generate revenue for Peg News. Banter between users should be promoted and not stifled simply because it doesn't suit some to have to skip it and either post a comment that is more relevant to the topic, or ignore it altogether.
Doyle said something in a previous comment about why people respond to content here and I think it is important to examine that for a moment. Is your main concern commenting to others in regard an article, making your own view known without input from others, or simply responding to others that comment? This is an important distinction that I don't think some have considered. It is also the crux of the matter, in my opinion, because there should be room for all of the above.
Let us just for a moment consider if there were no "Latest Comments" view. What would one do then? One would most likely have to actually look for articles of interest, browse more than one page on Peg news, AND have the option of submitting a comment regardless of what other users have posted. I know this seems a terrible burden, but in reality it is a simple matter of common sense, and a matter of business for PN.
It might help if there were temporary stories or posts by users that didn't have to be approved, where the "chatter" or "inane posting" could occur, and simply disappear after a certain time. I think this would help with some of the perceived problem, but it would also maintain hit generation for ads. That isn't to say it will stop the joking, because heaven only knows how much utter comedy is created by the goings on in our city. Getting rid of snark is like trying to cure Doyle of that itchy rash that simply won't go away.
Finally, the ignore button. I will be blunt when I say that the Peg News community is WAY too small for it to be effective. It will only work to please those who have no interest in a community atmosphere.
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Jason Rice, says:
Travis, I personally felt under-insulted. You can do better.
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Collin Gouldin, says:
PC JERK! ... (there, how was that?)
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Jason Rice, says:
We prefer the term "PC bigot" (case sensitive)
And if this has the chance of a "Feature Request List" -- a historical version of avatars might be fun. Some comments are better understood with the user's CURRENT icon at the time. I was just reminded of a certain David Clone Invasion of old now lost to posterity.
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Travis Bush, says:
Gigabigot!
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Jason Rice, says:
Nice ring. Works in Windows and most distros of Linux. Let's go with it!
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DC, says:
I don't think anyone here is of the illusion that traffic does not equal revenue for the site. I do think we've seen that when the latest comments section gets plugged with strings of sentence fragments that the conversations between users drops and likely their traffic drops at the same time.
If the 'comments' section gets cut from PN, we might as well just forget the whole thing and turn to the Observer site instead.
I agree that in general the few sites that make use of threading generally end up coming off poorly. However, I think that some shrewd, young developers could probably put back enough vodkaredbull in some late night sessions to make something interesting happen.
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Scott Doyle, says:
I've learned to live with my rash and, in time...will appreciate its constant reminder that I'm as human as internet hippies like T-Bush.
Threaded comments sounds terrible to me. Mostly b/c I'll be the first to admit I've typed up countless comments which didn't get posted once I realized contribution was lacking and I may even hinder topical discussion (disregard this when I'm trolling, see above regarding human status). Encouraging senseless babble will devalue everyone's time and efforts, imo.
Miko: Reputation: Helping bring consistently good commenters to the fore and making hit-and-run one-off commenters, particularly those posting reviews, more apparent.
I'm not sure I've seen slipperier slopes, sir. Fair warning. Seems this would quickly devolve into a popularity contest if not approached with great caution.
Jeremy: Incorporate comments into Daily You interest.
Needs elaboration. But the initial thought = less room in my pants.
On the same note, I'd like to pull a Miko here and inquire if pagination can't be bested. Any chance we could condense every 25 or so comments in a Gmail-esque fashion so that if I need to reference them, I'll expand...otherwise they're hidden? I've had a few beers and would rather not try to explain further, ask me tomorrow if you need clarification (I'm relatively sure it can't happen, just brainstorming).
J-Rizzle: I've rocked the same avatar since they were available, btw. What confuses me more is when someone gets verified who, for the longest time, was not. tingthing comes to mind (now known as Lisa Lawrence Merritt).
There's no doubt comments shape the site in their own special way. It's not entirely broke, so don't wipe the slate clean to fix it. Simply revamp how we initially stumble upon comments and move on (imho).
Not to bust Miko's chops too badly, but DC's quite right - the current model of linked stories as primary content increases the value of user comments tremendously. In as little vanity as possible (or not), I've caught myself wondering just how many people I randomly run into have seen a PN comment of mine. Coincidentally, I'd rather people serving me food never make the correlation.
Regardless, the fact stands that we represent the site with every word whether we like it or not. I'd sooner see our community flourish than whither away, especially if we make the mistake of abandoning quality for quantity (this concluding the longest post of my life is blatantly hypocritical, but that's how I roll so cry about it silently).
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Travis Bush, says:
"I do think we've seen that when the latest comments section gets plugged with strings of sentence fragments that the conversations between users drops and likely their traffic drops at the same time."
If this were true, then it is because the users who are only using the "Latest Comments" feature like a discussion forum and not a new service. One cannot have it both ways if the number of comments one can make are limited. This again is a major function of discussion boards and not strictly new services.
"If the 'comments' section gets cut from PN, we might as well just forget the whole thing and turn to the Observer site instead."
Yes, the lack of any comments on Peg news would be horrid and untenable for most. The "Latest Comments" feature is something entirely different. One might run across a whole page of comments that wasn't interesting enough to read, do you complain then, or do you contribute a comment or an article to try and change that?
AND let us be very honest with one another. Some days there are few comments if any, and to equate one user's activity with an overall lack of traffic is dishonest.
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Travis Bush, says:
"One cannot have it both ways if the number of comments one can make are limited."
OMG, he is such an idiot! That should have been "if the number of comments one can make are unlimited."
AGAIN..my kingdom for an edit button..and the swift removal of Doyle-Rice from our planet. I aint messin' around!
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Jason Rice, says:
::swift removal of Doyle-Rice from our planet.
Ah, dude. That is the most AWESOME X-mas gift. Thank you so freakin much!!
As for the specifics of real and I mean REAL characters that we as a community wanna preserve... and now I'll name AT:
I was tickled pink at the attempt of "Ask the Troup" but I think as real personalities grow... and let's all be honest, none of us can hold a candle to that character... why not allow them a forum. Frankly, I've referred to AT elsewhere as The Beat-Poet of Delphi.
I think Peg needs an oracle. "Ask the Troup" ought to be an open user posted question forum. Sometimes the questions could be "What the heck did you mean by..." but frankly, half of his answers make me say, "Hell, if he knows that, does he know why the heck this bizarre inexplicable thing?"
Can we start the Peg Personalities Module with a Thought-Speak Shaman?
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Russ Vandeveerdonk, says:
I say don't change a thing, it works good. I have been VERY Happy with PN and the comments section AND I do get some breaking news stories from here, other sites, DMNews and Observer don't even write about these stories until later on. (just like Modano's new restaurant opening soon, you guys broke that news) THE COMMENTS section works just fine in my opinion, I read what I want to read, comment on what I want to and skip the other stuff if I want to do so.
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Chris Kidd, says:
This is one of,if not,the best user-impacted sites in this market, especially with user commentary. The DMN, D "Magazine" and Observer are still playing catch-up to technology that was invented over a decade ago (see: DMNs clunky blog comment setup). The only thing id really complain about is the occasional junk ad press release that gets posted on here.
As for AT, I dig his style. It may come off as a random ramble, but in a cosmic way, it makes alot of sense. He reminds me of a twitter feed w/o the twitter app ;)
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Jeremy Dunck, says:
...I hope AT takes a moment to tell us what he's thinking about all this.
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Tracy Yost, says:
fwiw - I would like a better way to follow current topics (and I haven't given much thought to what that mechanism might look like).... but I think the commenting feature is ok as is. I'm sure not everyone reads my posts. I do not always read all posts either but it is my choice and I prefer to keep it that way. Some regular posters are nitwits, and some are insightful or even entertaining (AT falls into this category for me, he adds a lot of character to this site!). Now, I have typed all of this without reading one single post on this page :-) so I'll check back later....
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Jason Rice, says:
::...I hope AT takes a moment to tell us...
I Second that.
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Michael Anderson, says:
I think the favoriting button solves a lot of the problems that an ignore user button would address since it allows you to focus on comments from people you are interested in. You might miss an insightful one-off comment that got buried in the Latest Comments section, but if you scroll through articles that you're interested in, you'll likely come across those same comments anyway.
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Scott Doyle, says:
Speaking of peeps no longer commenting, where in the world is <a href="http://www.pegasusnews.com/users/jtmbls/">jtmbls</a> and <a href="http://www.pegasusnews.com/users/12ozfred/">12ozfred</a>?
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Lisa Lawrence Merritt, says:
How have I missed all this?
Personally, I like my nit-wit, hit and run style!
And as to AT, he falls into the Jabberwock category.
Beware the vorpal blade!!!
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DC, says:
TB, there's no surrogate for activity other than user posts available to us on the site as far as I can tell. So, I am not sure what you see as dishonest. If there is something, I would be pleased to be corrected.
I'm also not sure what you are referring to as new service.
There are a lot of fans of AT's content. I have commented myself that some of it may be accurate and entertaining. However, the style is a copy-editor's nightmare. The volume of disjointed internal monologue did not lend itself to meaningful participation in a discussion.
In the end, I think the comments could be improved to allow for some streamlining of posts related to the original thread versus user to user discussion. AT is going to be fine. Rick Yost has been through worse and he still hangs around here.
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Scott Doyle, says:
DC, methinks that would open up "Nazi mod" accusations if it were at a given staffer's discretion what's topical and what's not.
Not to mention, witty comebacks may never be viewed by the populous! Egad, man!!
FWIW, if an ignore function is added and I'm the most ignored...I'd be honored.
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DC, says:
SD, I don't know the details well enough to comment on what mechanics, original or third party code would be reasonable to consider using. I'm waiting to see what if anything the dev/progs come up with.
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Michael Anderson, says:
What about allowing users to customize the size of the Latest Comments box to view more/less comments and, correspondingly, to customize the size of the other interfaces on the site in response? For all I know, this would be a coding nightmare, but it's a thought.
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Collin Gouldin, says:
DC - i don't think either of the developers are the vodkaredbull type .... maybe some espresso from <a href="http://www.pegasusnews.com/places/opening-bell-coffee/">opening bell</a> though
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David Gouldin, says:
I know I'm late to the party here ...
Jason, we did discuss historical avatars at the point when people started making comments that contextually involved their current avatar, but we ended up deciding against it. Pictures are such strong identifiers that we were afraid somebody would be able to not actually but effectively change their site identity by changing their avatar. It would be much more difficult to follow a conversation when a person's avatar changed 2 or 3 times its course.
Think of it as a masked party with nametags. Even though you can read people's names, it becomes confusing when they all begin to change (or possibly even switch) masks in the middle of a conversation.
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Jeremy Dunck, says:
Scott-- seriously, I do wonder any time I see a previously-active user wander off. We have enough trouble getting people into the site and understanding its value. (Not that it's perfect, but it does perplex me a bit why we don't have 1MM users by now.)
Many are missed. :-(
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Travis Bush, says:
Hey David, how often does Collin let you use the arms and the keyboard?
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Jason Rice, says:
::(or possibly even switch) masks in the middle of a conversation.
Yeah - that's the actual fun part of it, but I completelygrok the need for consistency. If you go to the bother of Verifying, why not "be" identified.
::if ... I'm the most ignored...I'd be honored.
ScoDo, know that in my heart, you are already filtered.
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David Gouldin, says:
Mondays and Wendesdays. Alas.
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Travis Bush, says:
One question I was going to ask is about the existing platform you use. Does it have a tool bar interface that you can just turn on, or is it a Herculean task to integrate one that had simple things like Bold, Italicize, Underline, Font/Color/Size, Hyperlink? This is an ease of use issue, but one that might lead to more comments with added content.
On a side note, I really think the Submit a Story interface needs some work. The License Agreement box is bigger than the text box for typing out a story.
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Pavel Lishin, says:
I usually just send my story ideas to TG, mostly because it's easier to find her profile than it is to find the story submission page at all.
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Mike Orren, says:
@Travis: Adding WYSIWYG is not trivial -- we don't even have it in our internal site admin that we use to post stories. It's on the to-do list though.
Agree with you on the submit interface. It's a plugin from a third party and one of those things we've been meaning to fix for ages.
(Really, we're not letting all these things fester out of sloth. We have continual meetings/discussions over the priority list and pick things based on need and impact.)
@ Jason:
I think your ongoing slander of my music tastes is uncalled for. I tend to listen on shuffle and Donald Fagen only has three solo albums, where US3 has ten, including remixes. And if you add my Steely Dan listenership to Fagen, it's more than 6x... ;-)
Staff
1 year agoLink to this comment | Suggest removal
Scott Doyle, says:
Speaking as someone who's commented more than everyone but Miko (soon, sir...very soon) - I probably wouldn't use much of a submit interface aside from hyperlinking. Mostly b/c I've gotten so used to typing out the code, partly b/c that's how I want to roll.
However, image hosting is an entirely different story. There's tons of stuff that I can't use hosting sites for from work but would absolutely love to share with the masses...and not have it broken when the random site I pull from takes it down. =(
J-Rusty, guarantee the ignore wouldn't last a day - sheer curiosity is what keeps 'em coming back!
Verified
1 year agoLink to this comment | Suggest removal
Matt Anderson, says:
The only ones that really bother me are (as Mike has noted) the hit-and-run one-time reviewers. Even something like a friendly "Congratulations first time commenter!" would signal that the review or comments should be taken with a grain of salt.
The verified-user indicator is very valuable -- I only know a couple of other people around here personally, but I give more credence to a verified stranger than an anonymous stranger.
If I find a comment incoherent, I tend to picture it being said by Abraham "Grandpa" Simpson -- "I am not a crackpot!". Or it brings to mind an old song lyric:
"'Every single day it gets Just a little bit harder to handle, and yet....' Then he lost the thread, and his mind got cluttered, And the words just rolled off down the gutter."
So it's either amusing or pitiable, or both, but nothing to get angry at.
Verified
1 year agoLink to this comment | Suggest removal
Pavel Lishin, says:
I don't think the one-time reviewers are suspicious, unless they paste a five-paragraph review.
Verified
1 year agoLink to this comment | Suggest removal
jtmbls, says:
My absence has not been Peg related. People I know keep dying making most anything I read seem completely irrelevant.
Although, oddly enough, upon my return to work this Monday, it was a message from AT himself wishing me a happy Thanksgiving that brought me back to Peg and then to the unfortunate thread where he was lambasted. And here I was looking forward to having a laugh or two with or at my Peg neighbors, instead finding a level of unprovoked viciousness I had not yet seen here. Not even from my favorite commenter, who shall remain nameless, and he is hard to beat. (In all fairness, I usually provoke.) I forgot to be thankful last week that I am not xdavid’s wife or dog. I can only imagine.
Personal responsibility. If you see the latest comments section fill up with something you don’t like, jump in there and comment on or submit something you feel is worthy of attention. Travis is a fine example of this. And he has finally learned how to spell the word THE! ;-)
Jason, please stop calling me Bob.
Anonymous
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
Hi there jtmbls. Sorry to hear of your troubles..It wasn't teh same without you.
Verified
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
::Jason, please stop calling me Bob.
I thought you were getting tired of "pookums"
And drag AT back in here kicking or screaming. It has been a 100% philosophy free day and that's unacceptable.
Verified
1 year agoLink to this comment | Suggest removal
luniz, says:
I dunno why it's such a big deal if you can't figure out what AT is saying...if I can't translate it to something intelligible I ignore, if I can gleam something, I read it twice. I don't view it as much different from the other characters who post in almost every thread, except for more commmas.
I'm pretty ok with the comment system for the most part. A moderate improvement in the recent comments list would be nice, but at least you split reviews off from comments. Can I request more reviews from DC somewhere?
Anonymous
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
::Can I request more reviews from DC somewhere?
You mean somewhere besides Peg?
Sorry DC, couldn't resist. (luv ya , meen it!)
Verified
1 year agoLink to this comment | Suggest removal
jtmbls, says:
Travis - Tahnks!
Jason - I tried to respond through Peg but it said he either did not provide an email address or doesn't accept emails so...?
Anonymous
1 year agoLink to this comment | Suggest removal
Billusa99, says:
Glad to see that you started this thread, Mike. Good on ya!
I come to posts 3 ways - story headlines, Favorites' comments and the Latest Comments. In the grand scheme of things, Latest Comments is last and shall always be. The other 2 are pretty well even. I have no use for RSS because I don't want to be inundated with news I can't use. I pick my poison, and when.
I immediately leave when it becomes a continual back and forth between 2-4 people, or I can't understand what was written. That doen't make them bad or me good. It just makes me gone. If that's an issue that needs addressing because it's being seen via the "internals" across many users, then so be it.
Parts is parts.
Anonymous
1 year agoLink to this comment | Suggest removal
ch0, says:
This is absolutely disgusting on the part of some of you.
Alexander's commenting paradigm opened up my brain in unexpected and positive ways, once the initial period of discomfiture with his style had subsided.
I'd much rather read what he has to say in any given post, then the self-serving pseudo-intellectual snobbery many of you post on PN. Do you admire yourself in the mirror as you type? Wow, you're so smart and cool. And rich and attractive too, don't forget. People are jostling each other to become your next-door neighbor, just to bask in your superior glory.
There's a good handful of truly bright and genial folks on here who are worthy of admiration, but most of the rest of you would be well-served by being randomly assaulted by a stranger in your own home as you sleep.
I have immense respect for Mike as a person and a professional, as well as his dedicated staff, and this very useful site they've put together. An ignore feature would be fine with me, but I also have this neat little thing on my trackball called a scroll-wheel. It's an amazing gizmo.
Anonymous
1 year agoLink to this comment | Suggest removal
Tracy Yost, says:
yeh, what cho said.
Verified
1 year agoLink to this comment | Suggest removal
DC, says:
If there's something disgusting around here it's the suggestion of violence against people for debating improvements to the web site interface.
Anonymous
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
There wouldn't be any comments like that if this topic hadn't been brought up at another user's expense and I assume you know that DC. If you don't, the only term that comes to mind is obtuse.
Verified
1 year agoLink to this comment | Suggest removal
DC, says:
There's a significant difference between the critique of a writing style and advocating for home invasions.
If users, including myself, cannot accept other readers having problems with their writing, then they shouldn't put it up in public.
It's one thing to take issue with someone's style but to blithley advocate for assaults on users crosses a line of decency.
Anonymous
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
I was correct..obtuse describes your attitude perfectly.
Verified
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
::Do you admire yourself in the mirror as you type?
cho!! Brilliant. That's the only thing missing from my PC setup!!!
Thanks! (Man I love these guys - they're almost as smart as me!)
Verified
1 year agoLink to this comment | Suggest removal
Scott Doyle, says:
o-m-geeeeee jtm! Very sorry to hear about your troubles. Hopefully you'll find a way to make the best of the season despite your loss(es). =)
Nothing like defending a personal attack by wishing physical attacks upon peeps! As much as I'm hopeful cho was joking around, definitely not something to joke about.
To try and rerail comments on the blog post advocating them, maybe we can get a beta of whatever ideas y'all have and give feedback?
Verified
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
Scott...let's not pretend that this topic is just about "improving the website". It is also about several douches who have no problem alienating a user like A.T., simply because they have control issues. It would be nice if this had simply been a discussion about how to improve PN, but it isn't. Can you blame people for getting upset about behavior that does not reflect the spirit of Pegasus News? if it doesn't matter to them, then I say they are fair game and should expect little quarter from those that might just care about such things.
Verified
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
Guys - c'mon. If this doesn't resemble 5 out of 7 Thanksgiving family get-togethers on planet earth, I'll eat my shoe.
We are here from a common interest in news that we can roll around in a little... and frankly, darned few of us really get our hands dirty with it. Diletantes such as myself get under the skin of serious readers like BillUsa99. DC's "The Warner Sister Dot" smugness sometimes rubs me the wrong way. Doyle's irreverence regularly starts petitions for his sterilization. Pavel is safe only because we fear hairstyles we've seen only State Fair ring toss prizes.
This is how a project or community grows. I see it all the time in theaters and writing groups and software projects and event planning - and -- and --- and....
We've had our share of casualties (AngryDog pops to mind as an unfortunate loss - and yes, I carried one end of the rail he rode out on) and I hope to hell AT isn't another.
But these are SOCIAL issues not technical ones. And spitting at each other across the Turkey just ruins the meal for everyone. -- And we could alienate a few more in this thread if it's not about TECH!
Tech things I liked exposing here were essentially viable linear upgrades to user interaction and a healthy focus on keeping the lights on. Travis, I found a couple of Markdown editors that you could author postings in, but then cut and paste into the comments... I find Markdown annoying but easier than even wiki syntax. I would like more capacity for "guest columnists on the fly" (feature cloud only here - no concrete use cases, sorry). It might also be nice to "weight" the comments and headlines.... more granularity than zipcode (again - cloud)
Verified
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
Oh, and I forgot to say that Travis is just a weirdo hippy freak unfit to breathe the same air as most of us.
Verified
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
.., and that the only non-tech topics that can help at this point are mediation and dispute resolution policies or suggestions to avoid this open catfight in the future.
But I'm a techie not a sociologist - so it's gotta be tech. "Every problem looks like a nail" right?
Verified
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
... and with one more comment I momentarily monopolize the "Latest Comments"
Verified
1 year agoLink to this comment | Suggest removal
Tracy Yost, says:
"these are SOCIAL issues not technical ones."
key point imho.
Verified
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
And you're another techie!?! Whoa... this is scary.
Verified
1 year agoLink to this comment | Suggest removal
Clay213, says:
Perfect solution..
If the people going back and forth on this post would just stick to commenting on here.. and you filter out these comments from the 'latest comments' page then all the problems will be solved.
Anonymous
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
"and that the only non-tech topics that can help at this point are mediation and dispute resolution policies or suggestions to avoid this open catfight in the future."
How a policy that says "live and let live"? It isn't that hard to understand unless of course you are a smug ahole. BTW, if you ever mention dispute resolution again, I will personally disembowel your Little Orphan Annie collection.
Verified
1 year agoLink to this comment | Suggest removal
xdavidwattsx, says:
"I forgot to be thankful last week that I am not xdavid’s wife or dog. I can only imagine."
"most of the rest of you would be well-served by being randomly assaulted by a stranger in your own home as you sleep. "
"It is also about several douches who have no problem alienating a user like A.T"
Wow..quite the comments on this thread. I guess there's no real reason to keep coming back to the site with attitudes like this. I'm sure mother would be real proud of what you wrote.
See you on the flip side.
Anonymous
1 year agoLink to this comment | Suggest removal
Scott Doyle, says:
Reverence is for chumps.
This isn't the first time AT has been criticized for his style. To date he's simply brushed that dirt off his shoulder and moved on. Maybe he's had a busy couple of days and simply hasn't been able to tether himself to the webbernets like the rest of us, ya never know.
Now, pls focus on techie stuff affecting everyone. I also feel this is an opportune moment to inquire about status of our <a href="http://www.pegasusnews.com/blogs/pegasusnewsblog/2008/apr/20/philosophers/#c24675">user t-shirts</a>. Miko?
Verified
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
And would your mother be proud of you disparaging some old guy on the Internet? I bet not, so don't event try starting that pity party for yourself. Such bullsh*it..
Verified
1 year agoLink to this comment | Suggest removal
ch0, says:
I am sorry DC, ScoDo, WattsX and any other offended parties. That was harsh. I was of course speaking completely hyperbolically - any violence that takes place is to remain virtual, the same way that some of you ruthlessly savage your elders in type on an interweblog.
I come here for the content. That there are insightful/knowledgeable/humorous comments are a plus, but not the main draw. The concept and tech of this site fill several needs, that other sites do not. (on-going feature-tweaks notwithstanding - some of the feature requests above are worthwhile, but of course we know Staff is on it)
Anonymous
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
User t-shirts! Those are genius! Missed em.... How??? April? Yep, in the middle of a show. (blackout)
x*x, Travis, now girls, you're both pretty. Clay, however, might could use a little blush.
Now, back to logoed paraphernalia... THAT would be worth having. (Definitely on the "Clever" side)
Verified
1 year agoLink to this comment | Suggest removal
DC, says:
Mod_python for you JR, as long as you stick to your old-timey font.
Anonymous
1 year agoLink to this comment | Suggest removal
ch0, says:
I made good use of my TexasGigs stickers. Dunno about wearing my profile while out and about, but I'd certainly promote PegNews in the physical realm given the opportunity. This is the kind of site that can only improve with a larger local base, in each and every neighborhood. I might be eating those words if this site ends up looking like Star-Telegram/Morning News comments pages though... sanguinity tends to go out the window
Anonymous
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
I want a shirt with a Cho-Rice Topper.
Verified
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
DC, I think the hat is perfect. Thanks!
Verified
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
That looks like something from the Econo-Lodge Hair Club for Men.
Verified
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
Sorry, I meant Howard Johnson's.
Verified
1 year agoLink to this comment | Suggest removal
Russ Vandeveerdonk, says:
I understand that AT is having a bout with the flu right now. I am not sure if I wanna get involved in this posting dialogue about how things might improve at PN and the postings areas, I again say, "it is fine, don't mess with anything guys and gals". (and I still say the Bush family will be living in Highland Park, not Preston Hollow, but I may get new info by Sunday)
Verified
1 year agoLink to this comment | Suggest removal
jtmbls, says:
Cho – You rock!
Tahnks Doyle.
Mike - Did you realize when you started this thing that you were not just hosting a news site but also providing massive fertile ground for social experimentation? If there aren’t any future PHDs studying this site, there certainly should be!
Anonymous
1 year agoLink to this comment | Suggest removal
Scott Doyle, says:
While we're offering site feedback, Things You Can't Miss...should be where I can't miss it. =p
Verified
1 year agoLink to this comment | Suggest removal
momzilla, says:
As I read through this the past couple of days, the thought that kept going through my head is, "Some people like living in a gated community with a strong HOA." And it doesn't make sense for someone who wants to live the Southlake lifestyle to settle in an eclectic community like Meadowbrook. Personally, I prefer the diversity and live-and-let-live attitude of Meadowbrook. But that's just me.
So I suppose that first, and again referring specifically to comment management, for the site owners to decide who their target users are and set policy accordingly.
Anonymous
1 year agoLink to this comment | Suggest removal
Billusa99, says:
Paging Mike... I just re-read the Terms of Use.
http://www.pegasusnews.com/about/pega...
I'm pretty sure that it states, in easy to understand words, the calling other people "douches" is both uncalled for and not tolerated.
How about some moderation before 'commenting on comments' drives us all away for a long while?
TIA!
Anonymous
1 year agoLink to this comment | Suggest removal
Rawlins Gilliland, says:
I am not totally sure what happened here, despite reading the original thread and this one my Orren en total. But off the cuff; it seemed to me over the last few months that no few thread comments became off-to-the-races (and often off-topic) inside baseball erstwhile chatter by a cast of regulars. Nothing wrong there...but it seemed to me that it came to somewhat discourage discussion in favor of banter. Whatever.
Sometimes, just as an experiment, I posted a completely illogical fantasy farce to sorta see who responded and in what way...and who 'got' that I was having fun writing something to 'clarify' the 'back story' with tongue planted firmly in cheek. More often than not the posts continued to be back and forth uninterrupted banter that seemed only vaguely relevant to the original post. I just write this to contribute...albeit quite late in the game...to the topic at hand.
I love the intimacy and yes immediacy of the Pegasus feedback forum interaction. But yes, it can sometimes feel like you're trying to join a party in progress. And yes, once one get through that party’s door, there have been a couple of times when the humorless PC police decided to take issue with our collective wit, and per usual these days, in effect tell me what I (and others) 'meant' by the quips.
The thread months ago per Olympic champ and local hero Nastia Lukin exhibit A. It was like when we joked about her youth and beauty we were perverts. Considering that I....like many here...am using my real name...and thus EVERY comment I (and others using their actual names) posted is then posted on the web when one Googles, having someone suggest that another Pesgasusian is a cyber lust-filled underage kid connoisseur, the question becomes: 1) Is it worth it and 2) what's in it for us?
That said, I think the balance between stuffy and infantile is a tough row to hoe. Pegasus does a fine job keeping the balance. More to the point, Pegasus cares. As do many chronic readers and prolific posters.
Love, Rawlins
Verified
1 year agoLink to this comment | Suggest removal
Travis Bush, says:
"there have been a couple of times when the humorless PC police decided to take issue with our collective wit,"
Yes, and one assumes that those same people are quite pleased with themselves now.
"Those comments may not be everyone's cup of tea in terms of format, but we've never used that as a rubric before and I don't see us starting now."
If only this were true, but wait! Peg staffers don't have to bother, especially when the control freaks are happy to chase people off for them. It seems to me that some users are far more important than others for whatever reason, but at the end of the day, it still is terribly unfriendly and douche-like.
Verified
1 year agoLink to this comment | Suggest removal
DC, says:
TB, by now it's clear you are upset and you would like to continue name calling until this thread gets closed.
It's kind of disappointing that we haven't heard more from the developers and others behind the site. What, if any, changes are probably of interest to the users.
Anonymous
1 year agoLink to this comment | Suggest removal
Mike Orren, says:
Hey DC:
Did you see Jeremy (our CTO's) and my comments early in the thread. We pretty much threw out a full list of what's been discussed-- We're just still in the pencilsketching stage, because we have to finish our ad server project before we have any available manpower...
Staff
1 year agoLink to this comment | Suggest removal
DC, says:
Yes, M, I caught it. I just kind of thought things went from bad to worse. If this is a dead topic until another project gets finished, I'd suggest closing the whole thing because it doesn't look like there's much constructive to be found in this thread any more.
Anonymous
1 year agoLink to this comment | Suggest removal
Pavel Lishin, says:
Wait, wait, I can still post a vaguely-relevant image!
<img src="http://uploads.postfarm.net/public/postfarm/uploads-2.0/w/walloftext.jpg">
Verified
1 year agoLink to this comment | Suggest removal
Jeremy Dunck, says:
This is interesting: http://jasonsantamaria.com/articles/c...
Summary (wait for it): the more comments there are, the less likely people are to read them all, and so make comments that are redundant or off-topic. Suggestion is for there to be appointed Keepers of the Thread who occasionally summarize the useful commentary and thereby save everyone the time of reading everything.
Sounds highly political and editorial to me, but I'd like to get feedback from others on it. :)
Staff
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
JD, does Mike EVER let you go home?
A running synopsis? Could be quite cool.
(Ok, I feel a pointy headed boss moment) What if contrasting synopses were selectable. I think we can assume we'd have some - amazing, but true. Nevermind - too many worms.
So how could a Keeper arise/be chosen? You guys have bills to pay and real news to mill.
Verified
1 year agoLink to this comment | Suggest removal
DC, says:
It is an interesting paradox that increasing content could actually vary inversely with the potential relevance to the original thread.
It appears that the majority of users are resistant to changes in the comments section of this site.
Looniz - any requests?
Anonymous
1 year agoLink to this comment | Suggest removal
jtmbls, says:
Oh man, this is just like Orangutan Island!
Anonymous
1 year agoLink to this comment | Suggest removal
Jason Rice, says:
DC, if this comment format was good enough for my granpappy, it's dad-gum sure good enough fer you whippersnappers.
Honestly, a synopsis system sounds really intriguing.... partly because I'd love to see AT and a few others (now and near future) given a "color commentary" sidebar. Face it, that would be a riot. But more work for our data-pusher foot soldiers isn't an answer.
Verified
1 year agoLink to this comment | Suggest removal
Scott Doyle, says:
Synopsis system sounds terrible, imo - talk about inviting censorship and personal bias. Where the hell is Yost when you need him?
I'm all for change if it's necessary and/or productive. However, as stated I'd prefer at least a reasonable amount of thought be put into the decision instead of using us like the retarded lab rats that even other lab rats laugh at.
And I'll admit that when I see a huge poopfest of commentary I'm less likely to read through it all. Sorry, my time is worth more than yours (to me anyways) - unless it's something that directly affects me, Doyle doesn't care enough to wade through the feces.
Verified
1 year agoLink to this comment | Suggest removal