One of the features of our new iPhone version that I'm most psyched about is the error reporting. While we'll put the quality of our database information up against anyone's, we know it will never be 100% accurate. Restaurants close (a lot lately), specials change, bands cancel gigs, etc.
We really count on our user community to let us know when things are wrong -- we get a steady stream of customer service emails and comments posted on the site giving us corrections.
But we know that people generally learn about mistakes in data when they're out and about -- say, at a place listed on our site. That's why we put that shiny red button on the mobile edition.
And I'm pleased to say it's working like a charm. We're getting 4-5 reports a day an growing. Keep 'em coming, and be as detailed as your touchtyping fingers will allow. We're checking 'em all out and correcting as fast as you can send. If you're a registered user and logged in, you'll even get a thank you email (and maybe even a prize, if you correct enough -- working on that.)
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Mike Orren Staff
BUT, a Karma note: Don't send us errors saying that a place you don't like is out of business when it isn't. We do check and it's annoying as hell when we find people posting false reports.
2 months, 2 weeks ago ( Link to this comment | Suggest removal )
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