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Tuesday, September 4, 2007

Dallas-based ACS awarded $19 million parking services contract with Boston

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For $19 million, you can forget about tipping the tow truck driver

Photo not provided by ACS

For $19 million, you can forget about tipping the tow truck driver

Affiliated Computer Services, Inc. today announced that it has been awarded a contract renewal by the City of Boston to provide full-service parking ticket collections, booting and towing, and fleet management services. ACS has served the city since 1981. The contract has a length of up to three years and a total value of $19 million, including two one-year renewal options, and was reflected in ACS' fourth quarter fiscal year 2007 results.

"ACS has worked closely with Boston over the years to help keep pace with the changing traffic demands of such a vital city," said Michael Huerta, ACS managing director, Transportation Solutions. "As a national provider of parking services to major cities, ACS is uniquely equipped to provide the services Boston needs in the future."

Services provided include parking violation processing, notice generation and mailing, adjudication and appeals scheduling, document imaging and correspondence management, training, and help desk support.

In addition to Boston, ACS has parking contracts with Cleveland, Dallas, Denver, Detroit, Los Angeles, New Orleans, Philadelphia, St. Louis, San Francisco, and Washington, D.C.

Source: ACS


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kirk Anonymous

"ACS has worked closely with Boston over the years to help keep pace with the changing traffic demands of such a vital city..."

Hahahaha! That's like bragging about taking a leadership role in building the cable company's customer service.

1 year, 1 month ago ( Link to this comment | Suggest removal )

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