Thursday, February 7, 2008
CSC announces new Dallas Technology Center
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DALLAS — Computer Sciences Corporation today announced the opening of its new Dallas Technology Center (DTC). The center, built in 2007, hopes to be an industry-leading, global customer service desk and client meeting facility that will serve as the hub for all U.S. help desk activities.
Photo not provided by CSC
Ineffective, strangely phallic helpdesk support will soon be a thing of the distant past
Located at 631 S. Royal Lane in Coppell's Freeport North business park, the DTC combines the latest architectural design, security and technology features to offer clients leading-edge information technology (IT) support.
"We are extremely pleased to announce this new, state-of-the-art facility," said Richard Ricks, president of CSC's Global Outsourcing Services organization. "This center enables CSC to deliver more comprehensive and higher value services to our clients, and provides us with significant expansion opportunities and monitoring capabilities. It is the embodiment of CSC's Enterprise Service Desk vision and part of our growing global network of Enterprise Service Management Centers."
The center, which operates 24 hours a day, seven days a week, currently houses 273 onsite agents with immediate capability to grow to 420 and build-out options for a total of approximately 530. Features include increased back-up support, enhanced remote monitoring, improved desktop speed and connectivity for operators, a voice-over-IP phone system, under-floor air distribution for comfort and energy efficiency, modern design that allows natural light in and keeps glare out, and break rooms and a cafeteria for employees.
Source: CSC
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Akira Sato Jazz trumpeter Akira Sato, by way of Tokyo, Japan and Vancouver, Canada, is an SMU faculty member and director of The Meadow Jazz Orchestra at SMU. He is also an adjunct faculty member at UNT where he teaches jazz arranging. Sato is also heading into the studio soon with other area musicians and playing at the Scat Jazz Lounge tonight. With all that he's up to, the least you could do is order a Scotch on the rocks and chill to some tunes. (Photo by flickr user arteunporro. More info
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