Tuesday, March 11, 2008
Dallas-based ACS awarded $41 million IT outsourcing contract with Parkland Hospital
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DALLAS — Affiliated Computer Services, Inc. announced today that it has been awarded a seven-year, $41 million contract to provide information technology outsourcing (ITO) services to Parkland Health & Hospital System, the Dallas-based public hospital system.
Photo not provided by ACS
Key to the deal was ACS' in-hemisphere tech support system
Under the terms of the agreement, ACS will supply comprehensive infrastructure services, including data center operations, network monitoring and management, asset tracking, and help desk support services.
"ACS is a leading provider of ITO services to recognized healthcare systems and teaching hospitals around the world, and our proven solutions give Parkland the scale and flexibility they need to seek new and better ways to serve a growing population," said Charles Bracken, managing director, ACS Healthcare Solutions. "We are pleased to be Parkland's IT partner, and we look forward to helping them improve the health, well being, and quality of life for the people of Dallas County and North Texas."
ACS will also implement a comprehensive disaster recovery platform that utilizes a network connection to securely store critical Parkland clinical data online. The system replicates backup data directly to the disaster site, reducing Parkland's business recovery time by reliably restoring backup data, while providing the thorough data security required by best business practices and regulatory guidelines.
"Managing information with cutting-edge technology is a critical component to ensuring seamless patient care and services," said Jack Kowitt, senior vice president and chief information officer, Parkland Health & Hospital System. "Sometimes we can help patients by improving our own operations. Focusing on areas that we can improve internally promotes more efficient operations and ultimately better service for our patients. We are looking to this partnership with ACS to help us achieve that goal."
Source: ACS
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