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Wednesday, September 1, 2010

A visit to new Natural Grocers on Preston & Forest in Dallas


Checking out the scene on opening day.

Shoppers at Natural Grocers look at packaged candies and dried fruit.

Shoppers at Natural Grocers look at packaged candies and dried fruit.

— The second Dallas-area branch of Natural Grocers, the Colorado-based independent grocery chain, opened at Preston & Forest on Tuesday, in part of what was once the Whole Foods store, which has since moved across the street. (The first branch opened in Richardson in 2008.)

Those seeking a prepared dinner to-go or an opulent produce section -- the current standards by which grocery stores are usually judged -- will come away disappointed, but that's not what Natural Grocers is about. The chain specializes in:

1. natural and organic products

2. selling those natural and organic products at a cheaper price than the other natural-food stores and

3. vitamins

Vitamins vitamins vitamins. Where a normal 2010-era grocery store might devote a quarter of its square footage to a rustic bountiful produce display, Natural Grocers' produce section is instead a mere one aisle, although all of that produce is organic (and on Day One, looked to be in good shape). This place instead devotes that floor space to vitamins and supplements.

The store had organic and lean meat, Amy's Pizzas at a pretty cheap price, and oodles & oodles of packaged nuts and grains. It also had many more natural and allergy-free cleaners than the much bigger Whole Foods across the street, and an easier parking lot situation. If you wanted to run in and get a few things and didn't feel like dealing with the logistical nightmare of Whole Foods, you'd do fine.

That said, if you want to get through the check-out line in a timely manner, fuhgeddaboutit. They're very heavy on the "nice" here, almost passive-aggressively so, while none of the cashiers seemed to be trained on pricing, operation of a machine, or the word "expeditious." On the other hand, they were hippie-casual about photos being taken, unlike the slightly-uptight Whole Foods and heavily militaristic Central Market, who will practically eject you from the store if you're holding a camera, as if what they're doing is copyrightable.

But big points for not giving out bags. You bring your own. On this first day, they were giving away recyclable shopping bags for free.



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Natural Grocers, anonymous:

Sorry about the slow register lines, this sometimes happen on the first few days, but we will get it fixed. We do promise to open a new register the moment there are two or more people waiting.

As for Vitamins and more Vitamins, it's actually vitamins, minerals, herbs, and other supplements, in great variety, that our customer base uses to stay healthy and well. It's daunting at first, which is why we provide free health coaching from a full time degreed nutritonist at every store, plus reference books, lectures, and hand-outs. Did we say free?

Be forewarned, however, that if you walk in feeling not-at-your-best, we will point you to to fresh produce aisle first. We are all about educating folks to find a balanced, healthy,unprocessed, chemical-free diet that is tailered for each individual. And did we say affordable?

Gosh, we sound like someone's mother...

2 years, 8 months ago
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Teresa Gubbins, staff:

Natural Grocers, thanks for your note! you are just as nice as those cashiers

2 years, 8 months ago
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Russ Vandeveerdonk, verified:

Good old American competition, I cannot believe they are right across the street from Whole Foods and also open in the old Whole Foods location,....just great, I will be trying-out Natural Grocers. Sounds like a great new place!

2 years, 8 months ago
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ddwodon, anonymous:

Wondering if Brandon the manager at original nNatural grocers is going to that location?I hope so.He is always flirting with my 15 year old daughter.Thats right a minor.Brandon dont you know in Texas we we frown upon predators such as yourself.I have reported you to authorties.Natural grocers you have a pervert working for your company.Oh and so that you know we will never go back to any of your stores.Creepy

2 years, 8 months ago
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