Tuesday, August 6, 2013 , Updated 3:47 p.m., August 8, 2013
UPDATED: On first day open, Zoli’s NY Pizza in Oak Cliff closed early
Hungry people were turned away during dinner hours on Day One. The owner posted to Facebook it was a "disaster" day.
OAK CLIFF The much-talked-about debut of Zoli's NY Pizza in Oak Cliff ended abruptly Tuesday, less than two hours after the 5 p.m. grand opening. Managers began turning away customers in the 6 o'clock hour, citing computer issues.
When I arrived at 6:50 p.m., a sign was being taped to the door that said "Sold out, sorry & thanks." One person murmured that he arrived at 5:15 p.m. and by 6:55 p.m. was still waiting for food.
The pizza joint is the concept of Jay Jerrier, he of the acclaimed Cane Rosso brand that makes Neapolitan pizzas. Cane Rosso is one of only a handful in Texas that makes "true" Neapolitan pizza. Zoli's was created for people who don't love the floppy pizza crust from Cane Rosso.
Zoli's offers varying thicknesses of crust, where patrons can order by the slice or whole pie and add toppings. The fast-casual restaurant also has sandwiches like the delicious-looking meatball parm, smothered in sauce. On the first day open, eight varieties of pizza were on display, teasing me.
An employee said the computers at Zoli's were tested on Monday and operated fine, but on Tuesday during the rush, they malfunctioned. They plan to open for dinner Wednesday at 5 p.m.
UPDATE: Tuesday night, this was posted to Facebook:
Hello All - well tonight was a disaster. 5 minutes before we opened, our computer system crashed. The reboot caused chaos with the ordering process. Because of this, along with new staff, and large crowds we made the decision to shut things down early. We're retooling things tonight to get the systems fixed and the menu streamlined. We'll open at 5pm on Wednesday. We apologize for any inconvenience or problems this caused for everyone!
UPDATE x2: Jerrier posted to the Zoli's Facebook page on Wednesday, Day Two, "So much smoother tonight!!"
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