Thursday, January 9, 2014 , Updated 5:07 p.m., February 2, 2014
UPDATED: 3 Stacks Smoke & Tap House in Frisco reopened Monday
No more counter service.
FRISCO Eat at 3 Stacks Smoke & Tap House today in Frisco, and you might be confused: Is it self service? Full service? The answer is yes to both, but that's about to change.
3 Stacks will close temporarily on January 13 for renovations. Instead of customers ordering at the counter, then getting drinks and dessert at their seat from a server, construction will shift the space into a full-service restaurant, no counter service.
"Everybody's confused. We're trying to simplify it a little bit," says co-owner Trace Arnold.
The absence of order-at-the-register service could aggravate serious barbecue eaters, Arnold says, but a majority of his customers in Frisco are looking for a "restaurant" experience -- and that means a table and a server. "We're going to lose a percentage of our people, probably 5 to 10 percent, of what you call barbecue aficionados, who want to see their food cut in front of them 'because that's what barbecue is,'" he says.
The menu will stay the same, and 3 Stacks will continue to serve about 40 beers on draft. The exception: When it reopens, customers will get their beer before the meal and not during or after.
Arnold hopes to be open in late January so they're ready to go for Super Bowl.
[UPDATE: 3 Stacks reopens on Monday, February 3.]
3 Stacks Smoke & Tap House; 4226 Preston Road (between John Hickman and Stockard), Frisco; 469-287-9035; 3stacksbbq.com
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