TROUTFISHING Anonymous

Food: 1/5  Vibe: 1/5  Service: 3/5  Value: 1/5  Overall: 1/5

One last thing, below is the definition for a calzone:

http://en.wikipedia.org/wiki/Calzone

Carmines needs to change their calzone to a sandwich, calling it a calzone is FALSE advertising, what they make is a sandwich.

3 months, 1 week ago ( Link to this comment | Suggest removal )

txmediagirl Anonymous

Food: 1/5  Vibe: 1/5  Service: 1/5  Value: 1/5  Overall: 1/5

This is the 2nd time I visited this restaurant. To be fair,I wanted to give this restaurant another fair shot. Boy was I wrong.

In my travels,I have tasted various styles of Italian food, i.e. a quasi food expert.

My first visit was for pizza, which was absolutely and undeniably the worst pizza that I have ever tasted. Even some types of frozen pizza taste better. The sauce was still uncooked and cold, the crust tasted like playdo( yes- we all ate PlayDo accidently when we were kids), and the meat toppings were raw and icy.

Forget about customer service. To top it off, the lady taking the orders "Miss Olga" was rude, standoffish and mean. The poor cook looked like he wanted to run for his life since she might hit him on the head or not give him his pay. I asked her kindly to reheat the pizza. She looked at me like she would chop my head off and eat me. So, obviously I didn't get my pizza that I paid for and left very unhappy.

So -Yesterday, I tried again. I try to always give people the benefit of the doubt; maybe it was bad day, maybe she was pms'ing, who knows? Right? I believe in second chances.

Again, Carmines failed miserably to provide satisifactory italian style food.What is wrong here? They couldn't even pretend to make it look like italian food! The Stromboli looked like a flying saucer with its sides open. YES -- it looked like 2 pancakes , one on top of the other with stuff oozing snakelike from both sides. Just as if the STROMBOLI just got hit from one of the monsters from the movie "alien". ( remember when the alien squirted at sigorney weaver and her team--they were encassed with some sort of slimy substance-- i.e. the stromboli.)

In regard to the customer service, yet again, the customer service was still horrific. The lady taking the orders was her same rude self. I asked her" Are you sure this is a stromboli?" She barked YES! She didn't even offer to exchange my meal since it was quite apparent that I was disappointed with my blob of something that they called "stromboli."

The nice man who brought me my "meal to go" smiled and seemed professional enough. I feel sorry for him.

This is my experience: 1.)An insult to all the Italians in the world. To call it a stromboli or even Italian food, is like calling the sun the moon.

Last but not least, I also witnessed a lady in the restaurant eating spaghetti with 2 meatballs ( that didn't look right) and small scoop of red sauce right on top. JUST 2 LARGE meatballs. The sauce was not enough to satisfy a 3yr old. Italian sauce is suppossed look like italian suace. Whether you are from napoli, sardinia, new york or texas,italian sauce is a sauce. This sauce was just a chunk of red paste ( from a can). My grandmother is in a senior citizen home and even they receive better portions that are at least visualy appetizing.

That is anothe point. If as a restaurant you do not know how to make italian food, or how to serve the right portions and do not even want to be nice to your customers- -at least can you make it look visually appealing?

Tony Soprano would have had a fit if he ever ate at this restaurant.

Word to wise: Go visit McDonalds!

3 months, 1 week ago ( Link to this comment | Suggest removal )

TROUTFISHING Anonymous

Food: 1/5  Vibe: 1/5  Service: 3/5  Value: 1/5  Overall: 1/5

I ordered a calzone there today and was completely disappointed. It was NOT a calzone, it was a large bisquick looking biscuit, sliced sandwich style with minimal ricotta, mozarella and canadian bacon. To be quite frank, it was the furthest thing from a calzone and it was horrible. It was a 'sandwich' cloaked as a calzone; nice try, perhaps for some ignoramus who has no clue what a calzone is, but you can't fool a transient from New York. In my past world, New York, a calzone is made from pizza dough and folded around the ingredients, the dough is thin, just like quality pizza, and baked in an oven, not to mention there is a TON of ricotta cheese, not a spoonful smeared on a peice of bread like Carmines. Fool me once, shame on your, fool me twice shame on me...well, I'm not going back, so shame on you Carmines for having no clue how to make or present a calzone.

If you like pizza and calzones or if you know what good Italian food is, this place is to avoid; if you like crap cloaked as pizza and calzones, then this place is for you; this was the worst so called Italian pizza joint I have ever been to...a disgrace to an Italian name.

I tell you, if there are two items completely VOID in the entire state of Texas, it's quality pizza and bread. Where can one find quality rolls, like soft/medium and hard in Texas? Where can one find BRICK oven pizza? I.E. the places that make real pizza, thin crust style, with PUFFY crust, i.e. air pockets....do any REAL Italians live in Texas?

3 months, 1 week ago ( Link to this comment | Suggest removal )