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cameron, anonymous:

PLEASE NOTE I DINED AT THIS RESTAURANT AND AFTER SENT THIS LETTER TO THE MANAGER THREE TIMES WITH NO RESPONSE.....IF YOU ARE LOOKING FOR A NICE DINNER WITH GOOD SERVICE.....GO SOMEWHERE ELSE

I wanted to leave you a note about our experience last night at Dallas Chop House. The food was great and atmosphere was wonderful.

However, our group of 4 sat down yesterday evening and ordered a bottle of Groth wine....the server said he thought it was sold out but didn't know. I told him to check and let us know. He left and didn't come back for a long period and when he did he told me it was indeed out. At this point I would have expected him to have come with another option or to point out a few options from the menu but he did not. Since we had been waiting a while anyway, I quickly picked a Chateauneuf du Pape and he left go go get it. He was gone even longer this time to come back yet again saying you guys were out.

At this point he tried to take our food order and I told him we would like wine for the table before we ordered our food. We had already finished with our appetizers for a long while.

Still not giving me a possible different option in stock I had to ask what you DO have and he suggested a higher priced Chateauneuf. I agreed because we were tired of waiting for it.

He asked me if I wanted it to come decanted and I said I would like to sample it first. Which he did....but then decanted the bottle and left it without pouring it for the table. In fact, all night my husband poured the wine for us the entire night. No one offered to fill up our glasses.

For the price point of $120 a bottle....I was not happy with service. In fact, after 3 tries with ordering wine I expected a manager or someone to come over an apologize for the 45 minute wait for it and all the hassle. In fact, I would really expected in a nice restaurant such as this......a manager would have come with the other Chateauneuf wine and told us he would give to to us for the price of the first Chateauneuf price we ordered ($100 vs $120).

Just wanted to let you know that the entire wine experience was aggravating and unexpected.

amylulu1, anonymous:

The above comment needs to be on whitewhine.com.. Just sayin'