DiTerra’s Urban Italian (Closed)

Billusa99, says:

dallas_diner... I was giving them the benefit of the doubt, with the new kid in town. They were already stir crazy before that... ;-)

Jason... 99 and I are (what used to be called) 'gourmands' and I do not mean that in a haughty way. We cook far more than we eat out. But, she being from New Orleans, we know 4 stars from 4 shots of BS. We also love the Arts and we feel your pain more than you can know!

TG... thx.

dallas_diner, says:

"If this place is 4 star DMN restaurant, then the DMN has officially gone insane in the past 2 months."

Past two months?!

When a DMN critic visits a restaurant, the critic must proclaim to the manager "I'm a DMN restaurant critic, and I'm here for the purpose of publishing a review of this restaurant." Furthermore, throughout the visit the critic wears a prominent name tag that proudly includes his DMN title.

Over the years that I've visited DMN highly rated restaurants I many times left them wondering if I was at the wrong restaurant.

Billusa99, says:

• Food:

  3/5

• Vibe:

  2/5

• Service:

  1/5

• Value:

  2/5

• Overall:

  1/5

99 and I went here last Saturday night. All I can is this: If this place is 4 star DMN restaurant, then the DMN has officially gone insane in the past 2 months. What a complete waste of time and what unorganized, lousy service.

Omen number 1: calling at 5:30pm to see if a table for 2 was available around 7 or so. "Sorry, we only take rez's for groups of 6 or more. But last night the longest wait was 15 min." OK... so we arrive there at 6:45, and one 4-top and two 2-tops were empty. "Do you have your name on our list? There are 3 couples ahead of yu and we are waiting for them." was the response from a somewhat confused bartender doubling as greeter. WTF?! I'm thinking. "It will be a short wait." she said.

Omen Number 2: One hour later, we are still waiting at the bar, the name-list people have all been seated meantime, and four people off the street got the 4-top. There are now 5 parties behind us, all whom have been told the wait is 30 min! We are also wondering why the people who were seated, eating something when we arrived at 6:45, are still there when we sit down, finally, at 8:15. Then, when their entrees are given to them 5 minutes after that, we figure it out -- we are likely f'ed.

Omen number 3: The waiter, who introduces himself like a TGI Friday's server, and looks like he just got through driving truck for a living last week, recommends "great wine that's on sale tonight" for 5 bucks a glass -- Cap Rock Red. Be still, my beating heart -- how can this wine be so great (had it - it's OK) and "on sale" when the menu also has it listed for 5?

Omen number 4: It takes 10 minutes to get our wine.

Omen number 5: The people on the other side of us receive their entrees, which includes the boneless trout on the menu. Except it's a whole fish, head and tail hanging over each end of the plate, and the husband has to pick it apart for his surprised wife.

Omen number 6: We are told that they are out of the trout. We order our salads and entrees and 30 minutes later have to ask where our salads are. "I'll check and see." we are told. Five minutes later someone else shows up and asks "Who has the bread salad?"

It's now 10 minutes to 9 and I call over the guy who has taken over from the harried bartender and hour earlier, hanlding the tables. "Please cancel our entrees and we'll just eat this and leave. We can't wait another hour for food after this." He obliges, says the glasses of wine will be comp'ed, inc. the ones while we waited at the bar, and we'll just be charged 10 bucks for the 2 salads total. "We want you to come back."

So, we left them $30 because I didn't feel right having them pay for wine while we consciously decided to wait for said table to begin with (never agin). The salads were good but hardly 4 stars. The service was earnest but entirely NOT what one would get in even a 3 star place. And the kitchen was overwhelmed even before the place was full at 6:45.

DMN 4 star restaurant, my sweet a$$ it is! What a place! Never again.