Fox Sports Grill

dallasiphoney says:

• Food:

  4/5

• Vibe:

  4/5

• Service:

  2/5

• Value:

  1/5

• Overall:

  3/5

Cool place. Rude Management.

Satch0922 says:

This was our first visit to Fox Sports Grille and after being seated, our waiter came by and got our drink order. He acted a little strange but we did not think much about it. He came back 2 minutes later and said his "mind was kind of short" and took our drink order for the 2nd time. Shortly after that , a different member of your wait staff came by to take our drink order and said she wanted to make sure our order was placed because "our kitchen staff is having a "moment"". We were not sure what that all meant and as you can imagine we started thinking this was going downhill fast! Our drinks arrived and the original waiter that took our drink order TWICE, gave my drink to my wife and gave me hers. This is no big deal except hers was wrong! He took our order twice and a second waiter took it and it was still wrong!

We were still ok...just laughing and writing it off to a bad day for someone. Then came the dinner order. We ordered and several minutes later the waiter came back and ask me what my entrée was. He knew I wanted to substitute a salad for fries but had no idea what I ordered as the entrée! Ok , now we are convince that this guy is high or lets just say mentally impaired. Well just as expected, the salad never came, the entrees came out and guess what.....they were wrong. Mine had the side that my wife ordered and her meal had regular fries. The food was brought out to us by someone other than our waiter and we told him the order was wrong. He said he would be right back and never returned. We grabbed a passing waiter and asked him to get our waiter to come over and after 10 minutes of no one coming over....we walked out.

This was the most comical and ridiculous experience we have ever had at a restaurant. The sad part was there was a couple with their two small children sitting next to us....with the same waiter and they were getting the same lack of service.

I can't see ever being brave enough to try it again...or spend my money there.

txdunnski says:

I was unfortunately looking forward to Fox Sports Grill opening in Texas. I had frequented the Fox Sports Grill in Irvine, California and was assuming that the same upscale sports bar would be opening here. I was mistaken. Gone was the single big screen in the center of the bar, gone was the separate dinning area so you could experience the "sports bar" and the "sports grill" separately if you chose, and gone were the upscale clientele enjoying a drink and a game from the many amazing vantage points.

Not only were we unable to watch one game clearly as the eye lines for the TVs were so poorly laid out, but our server could hardly give us the time of day. I could forgive bad service if I was distracted by an amazing close game (of which several were on at the time I visited Fox Sports), but I was unable to see any of the TVs. Amazingly there are no good seats to see a game here. Needless to say the Fox Sport's Grill in Plano is a big disappointment.

glebe436 says:

From the perspective of someone wanting to actually watch sports, there's no particularly good reason to visit this place.

Fox Sports Grill in Plano at The Shops at Legacy, the seventh location of what will inevitably be many more locations nationwide, has one huge fatal flaw -- the lack of at least one large or projection screen TV on which the main event at any particular time can be watched. Practically any other sports bar worth its salt, whether the national chains like Champps or ESPN Zone or local favs like the MAT, has at least one giant screen, if not more, to watch the primary action.

Not Fox Sports Grill. Instead, patrons must watch the action instead on one of its many flat-screens spread throughout the establishment. This might have been an acceptable alternative to installing one or more big screens, but because of another huge problem with Fox Sports Grill's layout it is not. That problem is that Fox Sports Grill is too spacious for its own good. Its size might make it -- well, it seems inevitable that it will make it -- a place to see and been seen that will rival Champp's in Addison in all its glorious cheesiness, but it creates an atmosphere in which all of the TVs are far away from patrons in practically any location in the central bar area.

From our lounge-like seats within the bar area, for example, our choices were (a) to watch the TVs all the way across the bar, which didn't work too well, (b) tilt our heads nearly 90 degrees up to watch a couple of TVs above us, or (c) sit on our knees, turn around and look through the patrons dining behind us to watch a couple of other TVs. Walking around the bar in search for our seats lead me to realize that most locations offered similarly perplexing and unsatisfactory viewing options. Fox Sports Grill really needs a refund from whatever architectural firm it used to design and build out this space.

Since Fox Sports Grill had just opened up a couple of days earlier, I must excuse the friendly through ineffective service to opening-weekend kinks. I'm not quite as willing to forgive the power outage that knocked everying out inside Fox (though not inside neighboring establishments, as far as we could tell) with two minutes left in an exciting Texas A&M-LSU tournament game, prompting our exit after waiting a couple of minutes. (Good thing we had already paid!)

Since it was mid-day, I didn't eat a full meal. I did scan the menu in search of a snack, though, but the menus seemed rather pedestrian. I settled for some chocolate cake which, though pretty good, was perplexingly served in a cappuchino cup which only wanted to roll around sideways on my plate.

All in all, watch your games elsewhere if possible.

(Date visited: March 18, 2006)