Suzuki Cars of McKinney

900 North Central Expressway, McKinney, 75070

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Comments

Mike Orren Staff

Travis, I've posted on that very topic (albeit link-heavy) several times and have a live seminar I occasionally give that touches on reputation management online:

http://www.pegasusnews.com/blogs/pega...

Here's a couple of other useful articles:

http://copybrighter.com/blog/how-not-...

http://www.marketingpilgrim.com/2008/...

6 months ago ( Link to this comment | Suggest removal )

Pavel Lishin Verified

Doug, Jen - look on the bright side! No publicity is bad publicity, right?

6 months ago ( Link to this comment | Suggest removal )

Second page of Google results yields a hit on Pegasus...One imagines that a person of more import would not want this kind of thing to happen, especially emanating from their place of business. We have seen when businesses has a listing on a website that provides feedback, that listing can be used as a tool for their betterment, or just make them look really stupid. Does anyone know of an article that outlines this kind of thing for businesses?

6 months ago ( Link to this comment | Suggest removal )

Scott Doyle Verified

I did get a bit shaky at the knees when you not only implied I'm giving this site a bad name, but intellectual while doing it!

Can't you see this man just wants to help the public? I bet he'd willingly come down with bacon lung just to see that you're happy with your Suzuki purchase, sir. And yet...you mock him.

For shame.

6 months, 1 week ago ( Link to this comment | Suggest removal )

Jason Rice Verified

::how shamelessly open

Yeah, that was the week you finally got your own copy of "The Notebook" wasn't it.

You're such a 80's kinda guy.

6 months, 1 week ago ( Link to this comment | Suggest removal )

douglasshaw2020 Anonymous

I will continue to help people. I love helping people when some dealers have discouraged them. We simply, humbly want to help the public.

6 months, 1 week ago ( Link to this comment | Suggest removal )

Scott Doyle Verified

Wait, what were y'all getting at?

I was just pointing out how shamelessly open douglasshaw2008 was about his experience at
SUZUKI CARS OF MCKINNEY!

What a bunch of jerks...

6 months, 1 week ago ( Link to this comment | Suggest removal )

ch0 Anonymous

Welcome to internets! Don't blame the proprietor - he's a class act. As for the rest of us, well...

6 months, 1 week ago ( Link to this comment | Suggest removal )

Mike Orren Staff

Doug, I don't understand how pointing out a lack of transparency is bullying.

You could have said, "I had such a great experience that I came to work here." You didn't.

Your customers could have mentioned, before posting from the same IP address that you posted from just now that you advocated them sharing their stories. They didn't.

You'll find that we have a passionate community of users here and part of their loyalty is because we don't enable shilling here when it isn't transparent. You'll find businessfolk who do that here all the time -- and it's accepted and even celebrated because they are up front about it and contribute more to the community than an anonymous rave posted on the first day they registered. That's why our community pays attention and presumably why you felt it was worth posting here.

If you'd like our help in understanding how to interact openly and transparently and benefit from the type of social marketing that happens organically on sites like ours, contact me directly and I'll be happy to talk to you.

But we have no time for people who want to manipulate and mislead our users. If that wasn't your intent, I'm sorry that you've found our community inhospitable. But the facts here certainly mirror the actions of countless others who have tried to game our site. And that's something we won't allow.

6 months, 1 week ago ( Link to this comment | Suggest removal )

douglasshaw2020 Anonymous

I seem to have attracted attention for buying a car and then coming to work here. I thought I would refer people here to get a good picture of how we are and how we help people. But it seems you guys know it all. I will just sit back and let you spin things how you want to. Mike, I will never refer anyone to this site again. I apologized to my customer this morning for running into your site, into a bunch of high school bullies.

Thanks, Have a wonderful day.

6 months, 1 week ago ( Link to this comment | Suggest removal )

Jason Rice Verified

...but wait you haven't met Scott, yet!

So did Doug not warn you he'd poisoned the water here by giving himself a glowing review?

I'm glad the dealership is better than I thought... but tell Doug he threw you to the wolves.

6 months, 1 week ago ( Link to this comment | Suggest removal )

jarredh3 Anonymous

Mike, you have managed to collect 3 of the highest intellect people to give your site a bad name.

Good luck.

6 months, 1 week ago ( Link to this comment | Suggest removal )

Jason Rice Verified

...And Pavel understands doing stupid things online allegedly at gunpoint.

6 months, 1 week ago ( Link to this comment | Suggest removal )

Pavel Lishin Verified

This site obviously has no class.

Unlike SUZUKI CARS OF MCKINNEY, right?

Seriously, though, if you had a great experience, do let people know. But if you wait 'til you get home and do it from your computer, we can be reasonably sure that you're not leaving this comment at gunpoint.

6 months, 1 week ago ( Link to this comment | Suggest removal )

jarredh3 Anonymous

I bought a car and was asked to provide an example of my experience here. I dont see anything wrong with them trying to better their image like anyone else. This site seems to be like yahoo chat. Slam em when you can. This site obviously has no class.

6 months, 1 week ago ( Link to this comment | Suggest removal )

Jason Rice Verified

But wait JenniferSladeWhite must really mean it.

http://www.cardealercheck.com/review/...
And amazingly, Doug was again her salesman.

And here's Jarredh http://www.cardealercheck.com/dealer/...

Doug, let them leave your office before ranking you, or at least let one of them use your blackberry to do it.

6 months, 1 week ago ( Link to this comment | Suggest removal )

Jason Rice Verified

All hail Mike!

(even if your lightning reflexes make my comment look moronic - I blame spell checks.)

6 months, 1 week ago ( Link to this comment | Suggest removal )

Jason Rice Verified

Jenifer and Jarred both were so moved by the quality of service as to join Peg just to extol the virtues of these guys and comment within moments of each other.

Touching, really.

6 months, 1 week ago ( Link to this comment | Suggest removal )

Mike Orren Staff

As if to prove the point our users made about the legitimacy of the douglasshaw comment, jennifer and jarred posted their comments from the same IP address which means that "they" are almost certainly on the same computer.

They've also been flagging the other user comments on this page for removal. Ain't gonna happen "y'all."

6 months, 1 week ago ( Link to this comment | Suggest removal )

Jesus Valadez Verified

Suzuki Cars of M...

forget it. I'm too poor to buy a car.

6 months, 1 week ago ( Link to this comment | Suggest removal )

jarredh3 Anonymous

I am so amazed at this dealership. Honesty and great at getting me financed on the spot. I am happy to have purchased my vehicle here.

Thanks.

6 months, 1 week ago ( Link to this comment | Suggest removal )

jennifersladewhite Anonymous

This is the nicest dealership I went to in the metroplex. I think the people were in tune with what is going on in our society these days. I would send anyone that needs a car to Suzuki of McKinney.

Thanks for a wonderful experience!!

6 months, 1 week ago ( Link to this comment | Suggest removal )

Pavel Lishin Verified

How many cars are you planning to buy, exactly, Doug?

8 months ago ( Link to this comment | Suggest removal )

ch0 Anonymous

If I were too ever by a Suzuki car, it wood definitely bee from there dealer ship!

8 months ago ( Link to this comment | Suggest removal )

Jason Rice Verified

Ya know, I hate being a troll... but there's just that indescribable itch that the sight of a straw dog sets ablaze in the old keyboard, ain't there?

8 months ago ( Link to this comment | Suggest removal )

tx_dem41 Anonymous

Haha.

Jason, I went to that Yahoo link, and it looks like a "Douglas S." had quite a lot of nice things to say about his...errr..the dealership today in the review section. Especially the management.

8 months ago ( Link to this comment | Suggest removal )

Jason Rice Verified

Now ScoDo. There are possible thousands of "Doug Shaw"

Really?

Ok, 365 (one for each day of the year)

And the mere coincidence that a Sales Manager may share that name
::I called them and spoke to sales manager “Doug Shaw”
http://local.yahoo.com/info-18740161-...

Shouldn't taint your appreciation of a heartfelt testimonial.

Scott. You're just cynical. I'm almost ashamed to know you.

Oh, wait. I really don't. nevermind

8 months ago ( Link to this comment | Suggest removal )

Scott Doyle Verified

Shameless!

8 months ago ( Link to this comment | Suggest removal )

douglasshaw2008 Anonymous

I went to Suzuki of Mckinney and was amazed at the selection, then amazed at the quality of treatment and the quality of car that was shown to me. Jason, Tony and David were all helpful in getting my loan pushed through while I waited. I will buy all my cars from them in the future and will recommend anyone with bad credit go see them.

8 months ago ( Link to this comment | Suggest removal )

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