jhasdmcier

I have been bombarded with TXU sales people this month - 3 so far and all similar to the blog above. I am in Ft. Worth.

The 3rd one was yesterday. He was relentless. I was busy trying to get him off my doorstep so he finally pulled out one of MY neighbors phone bills and showed me their current service & payment records. This had her address, phone number, billing information...

That alone will keep me from giving them any information (or business).

Like above, the offer was a $75 gift card and lower rates for a year, but the contract (which he also tried to play down) was a TWO year contract with a $200 disconnect fee he didn't mention. I saw it when he briefly flashed open the paperwork. This is where I had a problem before - years ago I was laid off and late on my bill. Between $200 disconnects & $200 reconnect fees & extravagant rates I ended up owing them $1,700 before I switched to Reliant. I've been there ever since.

Besides the contract being suspect, the sales people themselves are annoying. The guy did not shut up for 15 minutes as he insisted on "educating" me about deregulation & billing after I told him I was busy. I said it's not about money. He said, "I know, it's about customer service," and without letting met talk again, launched into a relentless spiel about why their customer service is so much better than in 2002.

I am going to let all of my neighbors know not to give them a bill, but like the above blog, I felt everything else he said was suspicious. I have already been duped by AT&T Uverse' dirty sales tactics. $75 is not enough to cover the potential this has for causing me grief.