TXU cut my power off after assurring me my service had not been changes to Reliant. My account had a credit of over $400.00 because they couldn't consoladate my old and new accounts.
Customer service is in Palestine(middle east not Texas) and takes forever. A fax requesting a refund has gone unanswered for a month.
Posted on September 17, 2007 at 11:56 p.m.
TXU cut my power off after assurring me my service had not been changes to Reliant. My account had a credit of over $400.00 because they couldn't consoladate my old and new accounts. Customer service is in Palestine(middle east not Texas) and takes forever. A fax requesting a refund has gone unanswered for a month.
On UPDATED: Oh, TXU. Shame on you.